Carpet Care

When you have Steam Masters clean your carpet you will get the ultimate service experience. We can assure you that you have never had your carpet cleaned until you have had “Steam Masters” take care of your carpet. Our van is equipped with the latest technology in the industry. With the power of our truck-mounted system, we are able to clean "impeccably" and get carpet slightly damp to the touch before we leave your home. Our Quality Has No Competition!

Our 7-Step Cleaning Process

Step 1: Pre-Inspection
Our technician will walk through your home with you to visually inspect the carpet. He/she will identify potential permanent stains and give you an evaluation of expected results.

Step 2: Pre-spot
Difficult spots are pre-treated with special solutions to increase chances of removal.

Step 3: Pre-spray
A preconditioning agent is applied to break down traffic area soil and general spots for more thorough cleaning.

Step 4: Pre-grooming
A professional carpet grooming tool is used to further loosen the soil in high traffic areas if needed.

Step 5: Steam Extraction and Neutralizing Rinse
The carpet is then thoroughly rinsed with our powerful truck-mounted system without over-wetting the carpet or leaving a sticky residue behind. Every carpet we clean is pH balanced so that there is no sticky residue left behind. This also leaves your carpet soft and fresh.

Step 6: Applying a Fiber Protection (Optional)
Most of our clients believe in having a protector applied to their freshly cleaned carpet. This will help in removing any spots or spills that may occur in between cleanings, extend the life of your carpet and help your carpet stay cleaner longer.
*** For longer carpet life and fewer permanent stains, be sure to have professional carpet protector applied to your carpet.

Step 7: Post Cleaning Inspection
Our technician will walk through your home with you to point out the cleaning results and to make sure that you are completely satisfied with the job.

**Furniture Moving
Our regular pricing includes moving light furniture such as sofas, chairs, small tables and smaller items. Beds, dressers, and heavier pieces are left in place under our regular pricing structure. Most furniture can be cleaned under or edged around. Any furniture we move will have blocks or clear plastic tabs placed under the legs.

Expert Tile & Grout Cleaning

When it's time to have your tile & grout cleaned call Steam Masters to get your impossibly dirty floor to sparkle again. Our state-of-the-art equipment will amaze you. Once you witness the power of our professional equipment and the results it produces you will never want to get down on your hands and knees to scrub for hours with harsh acids again. We can rescue you from that horrible cleaning task. We know because of how many times we are told that we make tile look new again.

We use our eco-friendly cleaning solutions along with the proper tools. Our truck-mounted systems has the proper heat, vacuum and pressure made to clean your specific type of tile. Once your tile is thoroughly cleaned we can apply a sealer to the grout to help protect it from foot traffic soiling and spills that happen. Most installed tile has not had the grout sealed because that requires coming back in about 72 hours to apply. When we come in we can seal your new floor while we are there. We only come back when it is time to fulfill your tile maintenance schedule.

Professional Upholstery Cleaning

Steam Masters is the company that you can trust to take care of even your most delicate fabrics in your home. We have the expertise to handle any situation. You shouldn't trust your expensive fabrics to just any company. Life happens...we understand that you may have spills, body oils, cooking oils, pet oops! or just plain every day messes that happen to your upholstery. No matter what happens, we know how to take care of it so that your upholstery can last a lifetime.

We use the latest in cleaning techniques, with the environment in mind to care for your upholstery. We do a thorough inspection of the upholstery & will determine what the proper cleaning procedure will be for your specific fabric. With the use of our powerful truck-mounted system, we are able to have your textiles clean & dry in no time. We recommend that you clean your upholstery at least once a year or sooner depending on the use. Once cleaned, the benefits of having fabric protection applied will help maximize your cleaning & will make it easier to clean up spills when Life Happens.

Call Steam Masters today & See What our 100% Money-Back Guarantee Service is all about. We have a thorough cleaning process, so you will get the Ultimate Clean no matter if you have light soiling or Extreme Soiling!

Don’t let just anyone clean your sensitive fabrics! Our company is experienced in cleaning the finest of upholstered fabrics. The following important steps will be taken in cleaning your upholstery:

Step 1: Pre-Inspection
Our technician will point out any potential permanent stains or areas of concern. We will give you an evaluation of expected results.

Step 2: Pre-Vacuum
All textiles should be vacuumed thoroughly before cleaning. This step will remove dry soils and any loose particles from cracks and crevices.

Step 3: Pre-Treat
Depending on your fabric, a special solution designed for your fabric type and the soiling condition will be applied to "emulsify" the soil.

Step 4: Pre-Groom
The fabric will then be gently groomed using soft upholstery brushes to further loosen the soil.

Step 5: Soil Extraction and Neutralizing Rinse
The soil is then extracted from the fabric with a gentle, controlled rinse with a special upholstery extraction tool. The fabric is then pH balanced to maintain its soft, fresh feel.

Step 6: Fabric Protection Applied
Most of our clients know the importance of having a fabric protection applied. We use a quality fabric protector on your fine furnishings.

*For longer fabric life and fewer permanent stains, have Fine Fabric Protector applied!!

Fiber/Fabric Protection

Fiber and fabric protectors are an important investment to make when you have freshly cleaned carpet & upholstery. There are so many benefits to having a protector applied to all of your carpet and furnishings. In so many cases in our industry cleaners will sell protector but only apply water so you think that protector doesn't work. Our clients trust us to apply protector which we keep in a dedicated sprayer that has had nothing else in it but a high quality protector. We never use the same sprayer container that we use for applying cleaning solutions; this way only the protector is being applied. Also, we buy only the best of products & solutions to use in your home.

A nylon stain-resist carpet is made with two protective properties: The first is an acid dye blocker that is basically a clear dye that fills the extra dye sites in a fiber. This helps to keep "foreign" dyes, such as red dye in a beverage, from penetrating the carpet fiber. The second property is called a "fluorochemical". It is commonly known as 3M Scotchgard® or DuPont Teflon®. This treatment helps keep spillage from actually getting to the acid dye blocker, but its biggest job is to resist dry soil.

By resisting dry soil, less soil bonds to the carpet, which then can be picked up by your vacuum or cleaning. Making sure that you have a sufficient amount of protector on your carpet will help keep the soil from bonding to the carpet. Once it bonds to the carpet, it acts like sandpaper on your traffic area. Once the traffic area yarns are broken down, there is no way to bring them back to their original state because of the actual fiber loss.

4 Mistakes Other Cleaners Make in Applying Protector:

1. Not using high quality protector. Discount protectors are not as effective and sometimes void the warranty of the carpet. Our company uses only the highest quality, recommended protectors.
2. Not using a dedicated container. Using a used container for carpet protector has other cleaner residue in the container, which will contaminate the carpet protector making it gummy and ineffective.
3. Not applying the product properly. Some cleaners either under-apply or over- apply the protector. Under-applying doesn’t allow for complete penetration on the carpet yarns. Over-applying causes the carpet to become overly stiff and crusty. Our company technicians are diligently trained for proper application.
4. Not grooming the carpet. For the best performance, the product should be groomed into the carpet for maximum penetration. This ensures contact with all surfaces of the carpet yarn and proper distribution and drying. Our company thoroughly grooms the protector into the carpet pile.

6 Reasons You Should Always Get Carpet Protector:

1. Reduces permanent stains. A great looking carpet can be ruined by an ugly spot. Unprotected carpet doesn’t repel spillage as well as protected carpet. Being able to remove spots and spills more effectively, you can avoid permanent staining.
2. Helps save your traffic areas from becoming destroyed. Traffic area soil is very abrasive and cuts carpet yarns like a knife. This damaging soil can easily bond to an unprotected carpet. By applying protector, you will increase the life of your carpet dramatically. When you vacuum your protected carpet the soils will release from the carpet pile much more effectively.
3. Make spots easier to remove. The easier a spot is to remove, the less cleaner you will have to use, the less agitation you will have to use, and the less time it will take.
4. Makes your next professional cleaning more effective. Having protector applied to your carpet will enhance your next cleaning. More soil will be removed the next time your carpeting is professionally cleaned.
5. Helps avoid costly service calls. Although you want to call us to handle any spot you cannot remove immediately, carpet protector helps you remove more spots than you could without protector. You may be able to save a minimum charge by removing the spot yourself.
6. The result of having a protector applied to your carpet is that your carpet will look better and last longer.

How to Prepare for Steam Masters

1. Pick up any small items such as shoes, clothes and toys.
2. Move any plants out of the area that is being cleaned.
3. Remove items from under beds, pin up any bed skirting and window curtains.
4. Depending on the entrance we will use, you will need to clear the way for our hoses and equipment so we can bring them through the entrance.
5. Please make sure that your pets have been put in an area where they are safely out of the way while we are cleaning your home.
6. If your pet has soiled the carpet you will need to remove the poop before we arrive...we do not handle that. We will clean up the spots that are left behind.

Things we do not move:

1. Televisions
2. Entertainment Centers
3. Heavy furniture
4. Beds & heavy bedroom furniture
5. Breakables
6. Antiques